Booking Conditions, House Rules, and Cancellation Policy

Familiarize yourself with our booking conditions, house rules, and cancellation policy to ensure a smooth and enjoyable stay at

Booking Conditions, House Rules, and Cancellation Policy

1. Booking Conditions

   - Reservation: A valid credit card is required to secure your reservation.
   - Payment: Full payment is required 30 days prior to check-in. We accept Visa, MasterCard, local Belize Bank transfer, and cash payments.
   - Minimum Age: The primary guest must be at least 18 years old to make a reservation.
   - Check-in/Check-out: Check-in time is from 3pm to 8pm and check-out time is at 11am. Late check-out may be available upon request and subject to availability. Late check out without prior approval will be fines $100 USD
   - Occupancy: Only registered guests are allowed over night in each apartment. The maximum number of guests stated on the website or OTA's cannot be exceeded. If the max number of guests is exceeded, you may be removed from the property and forfeit all payments. This includes infants and children.
   - Pets: Pets are not allowed on the premises at any time. Any pets found on the property will result in a fine of $350 USD.
 

2. House Rules

   - Smoking: Our property is smoke-free. Smoking is strictly prohibited in all indoor areas. Any smoking indoors will be charged an extra cleaning fee on $200 USD.
   - Quiet Hours: Please observe quiet hours from 10pm to 6am to ensure a peaceful environment for all guests. Excessive noise during quiet hours will result in the police being asked to the property, to remove the guests if necessary. If guest is removed, all payments will be forfeited.
   - Visitors: Non-registered guests are not permitted in guest rooms after 9pm.
   - Damages: Guests will be held responsible for any damages to the property caused by them during their stay. A damage protection or incidentals fee will be charged 2 days prior to check-in to the credit card on file, and returned to the same card, 7 days after check out if no damage is found, and no outstanding balance is due. Guest who do not use a credit card to secure their room, but rather use bank transfer or cash, will be required to present the security deposit in cash during the check in process.
   - Respect: Please respect the property and other guests by maintaining cleanliness and avoiding disruptive behavior.
 

3. Cancellation Policy

   Cancel up to 30 days before your arrival date to receive a refund of 93%. Cancellations made within 15 days of arrival will be charged 50% of the total booking amount. Cancelation within 15 days of check in will not be refunded.
Please review these policies carefully before making your reservation. By booking with us, you agree to abide by these conditions and rules. If you have any questions or need further clarification, please don't hesitate to contact us. We look forward to welcoming you to Louis' Apartments and ensuring you have a pleasant stay.